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Re: No videos available

rated by 0 users
Fri, May 29 2020 12:07 PM by bossbird. 8 replies.
  • bossbird France
    647 Posts
    Thu, May 28 2020 3:59 PM

    Hello since the downtime today , it seems that players on mobile in U.K. and Europe cannot now watch videos . I have spoken to Five UK players and I am in France and we all get the message no videos available please try later . 
    please investigate , I believe USA players can still view them  

  • bossbird France
    647 Posts
    Thu, May 28 2020 7:36 PM

    Players in Canada and Thailand also report this as an issue 

  • callaghan159 Canada
    4,551 Posts
    Fri, May 29 2020 2:32 AM

    Videos worked for me this morning and every morning. No issues in Eastern Canada for me.

  • SimonTheBeetle Canada
    1,322 Posts
    Fri, May 29 2020 2:43 AM

    callaghan159:

    Videos worked for me this morning and every morning. No issues in Eastern Canada for me.

    No problems on the West Coast either.

  • Greenie1969 Canada
    249 Posts
    Fri, May 29 2020 3:26 AM

    I am in eastern Canada and have reinstalled and reset the advertising tracking button (can’t remember correct name) still no videos since the update. 

  • ASD1978 United Kingdom
    450 Posts
    Fri, May 29 2020 4:27 AM
    bossbird:

    Hello since the downtime today , it seems that players on mobile in U.K. and Europe cannot now watch videos . I have spoken to Five UK players and I am in France and we all get the message no videos available please try later . 
    please investigate , I believe USA players can still view them  

    Also posted this in another thread - worked fine for me this morning in the UK.
  • Goaheadnripit Canada
    3 Posts
    Fri, May 29 2020 5:55 AM

    Ontario here, No vids here!!!

  • bossbird France
    647 Posts
    Fri, May 29 2020 6:00 AM

    Well it’s clear there is a problem somewhere , good luck to those who can do videos, not good at all for those of us who can’t. 

  • bossbird France
    647 Posts
    Fri, May 29 2020 12:07 PM

    For those who haven’t been able to get the videos , we can now 

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