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Re: WGT stole my credit

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Sat, Apr 4 2020 7:47 PM by jacktrade51. 11 replies.
  • fishermanrk United States
    11 Posts
    Sat, Apr 4 2020 11:39 AM

    I played yesterday night and checked my credit. This morning when I got in my credit is gone.  Not the whole amount but about 600 to 700.  What is going on here?????  We have to take screen shots every time before we log out?

  • DonCaron United States
    4,961 Posts
    Sat, Apr 4 2020 12:33 PM

    fishermanrk:

    I played yesterday night and checked my credit. This morning when I got in my credit is gone.  Not the whole amount but about 600 to 700.  What is going on here?????  We have to take screen shots every time before we log out?

    Go to Account>Transactions and you can see what happened. The Balls you use are right around that price.

  • fishermanrk United States
    11 Posts
    Sat, Apr 4 2020 12:38 PM

    Of course I checked .   last two games I won was not credited.  It did after the game but over night it is gone.

  • dchallenger United States
    520 Posts
    Sat, Apr 4 2020 1:52 PM

    fishermanrk:
    last two games

    You actually play?!?!? 

    All I've ever seen from you  is your south end as you ran northward!

  • SimonTheBeetle Canada
    1,186 Posts
    Sat, Apr 4 2020 3:08 PM

    Been playing the game for about 5 years and never experienced such a thing.

    Transaction records might be delayed though so I suggest you be a bit more patient before it actually shows up correctly.

    GL

  • fishermanrk United States
    11 Posts
    Sat, Apr 4 2020 3:14 PM

    I try not to face sandbaggers and cheaters.

  • fishermanrk United States
    11 Posts
    Sat, Apr 4 2020 4:23 PM

    wgt just took care of an earlier request 

  • ander101 United States
    270 Posts
    Sat, Apr 4 2020 4:50 PM

    i have experienced the same issue, But it's my MOJO that has been taken, not playing as well since lock-down.

    I will look for MOJO XP in pro shop, thx. 

  • YankeeJim United States
    25,371 Posts
    Sat, Apr 4 2020 5:42 PM

    Sounds like the bought balls during a round and didn't get them but really did bug.  :-)

  • jacktrade51 United States
    7,462 Posts
    Sat, Apr 4 2020 7:47 PM

    First, no WGT tournament rounds showing on your score history.

    Second, depending on type of round. there is a deliberate lag in posting scores.  For example, bracket and R-G rounds have automatic delays.  They won't post the first until your opp. has played.  They won't post the 2nd until the tournament is full.

    Given your score history, I suspect that is not the issue.

    Third, in WGT tournaments, there is often a lag before winning credits come through.  I have fumed about that, but they always show up eventually.  

    Tom.

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