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Re: Consecutive days played BONUS

• HappyHog 7 Posts

  Wed, Jan 8 2020 1:01 PM

  I just noticed I have lost my bonus according to the game. That is BS. I have not missed a day in over 150 days.

  This is very disturbing. WHO do I contact before I leave?

• alosso 21,034 Posts

  Wed, Jan 8 2020 2:08 PM

  "Contact" WGT - see below!

• andwhy67 2,816 Posts

  Wed, Jan 8 2020 2:09 PM

  HappyHog:

  before I leave?

  anywhere nice?

• TopShelf2010 10,880 Posts

  Wed, Jan 8 2020 2:34 PM

  .

• HappyHog 7 Posts

  Wed, Jan 8 2020 4:15 PM

  TopShelf2010:

  HappyHog:

  I just noticed I have lost my bonus according to the game. That is BS. I have not missed a day in over 150 days.

  This is very disturbing. WHO do I contact before I leave?

  Before you leave, could you tell the community what type of round you played on...

  01/07/2020?

   

  In your Score History, there is no score posted.

   

  Thank you in advance

   

  Don

   

  EDIT: Also, I would like to add that if you contact Customer Support with your issue, you might be able to get your CDP reinstated.

  I did as you suggested. However I do not record the matches I play. 

• TopShelf2010 10,880 Posts

  Wed, Jan 8 2020 5:13 PM

  .

• alosso 21,034 Posts

  Wed, Jan 8 2020 11:00 PM

  TopShelf2010:

  Before you leave, could you tell the community what type of round you played on...

  01/07/2020?

  The answer to your question would be of no relevance, I'm afraid, as the CDP day, based on GMT, is widely different to WGT's day in Californian PT. One might easily play "each day" on one clock and lose continuity with regard of the other.

  The only relevant detail is if we receive the green check mark before the CDP clock ticks down to zero.

  Also, Americans' clocks differ more from GMT than Europeans' clocks, adding to the difficulty. One good way to achieve the CDP is to play AT A CERTAIN HOUR each day, be it between 8 and 9 a.m. oder between 5 and 6 pm.

  Or, check the mark before stopping to play. Only one shot is necessary!!