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Re: Pop up box

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Thu, Sep 26 2019 10:47 PM (2 replies)
  • bossbird
    2,192 Posts
    Sun, Sep 22 2019 2:15 PM

    i play on an iPad , I keep getting a pop up box saying there is an error , retry or cancel .

    when I retry it just keeps coming up and when I cancel it allows me to continue to play, this is during all types of games, friendlies, tournaments and coin games .

     I have deleted app , turned off iPad, reloaded app and cleared my history in safari but it is still happening . Anyone else getting the same , it’s only happened from today. 

  • dhjam1
    577 Posts
    Sun, Sep 22 2019 6:38 PM

    I am on a Kindle fire, and I get that also. I just hit cancel.

  • LVezzoli
    864 Posts
    Thu, Sep 26 2019 10:47 PM

    Good morning,

    I play usually with my iPhone 7 plus. Since yesterday a box with server error is showing up every time I try to play or load club tourneys, or everything else I try to do. Playing in coin rooms it's impossible, I tried yesterday and lost 4 matches in a row without playing. I have been timed out every time. This morning it's the same. Ten minutes to load the main page of the app and everytime this server error box continue to pop up.

    I emailed wgt support yesterday but no reply at the moment.

    Luca

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