My game is frozen can anyone help me. Second time this week
and now the recent threads.
It looks like the Undertaker account was restarted toward the end of June (persumably to try to solve the problem) and on the 27th of that month was quickly levelled up to L80, I guess his previous level.
I know he's technically a multi (he tells us that himself) but at the same time he's not really. The MrSlasween account has never been played on, it looks like he set it up simply to report the other one was frozen and when he had the same problem he went back to it.
I really don't think this is someone who has opened multiple accounts to gain an advantage and dismissing him as a multi is therefore unfair.
I'm not sure what his problem is and as it's probably on mobile I still wouldn't know if he supplied more details. My guess would be whatever he plays on or his connection, although as I'm completely lacking any technical knowledge or skill that's not worth much. Playing on a different device and/or with a different connection may or may not be a good idea :-/ (not sure how that would look).