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Re: Rental period?

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Tue, Aug 20 2019 3:22 AM by SlickHunter. 8 replies.
  • SlickHunter United States
    790 Posts
    Sun, Aug 18 2019 11:39 AM

    This is the second time I rented a club, that I paid for. Rental period says 2 days on both occasions, but expired after only 24 hours. This last one, a putter, rented it noon yesterday, and it’s expiring at noon today.  How are these rental periods calculated? 24 hours don’t sum up to two days..thanks

  • alosso Germany
    19,422 Posts
    Sun, Aug 18 2019 2:46 PM

    Where and how did it say two days (=48 h)?

    Here on PC, 24 h is the regular length, whether on "free rental" weekend or when paying for it. Just checked it out.

    More rental time comes with the badges, 36 h for "Pro", 48 h for "Premier".

    Dunno if there are any extras on mobile(?)

  • SlickHunter United States
    790 Posts
    Mon, Aug 19 2019 1:19 AM

    alosso:

    Where and how did it say two days (=48 h)?

    Here on PC, 24 h is the regular length, whether on "free rental" weekend or when paying for it. Just checked it out.

    More rental time comes with the badges, 36 h for "Pro", 48 h for "Premier".

    Dunno if there are any extras on mobile(?)

    Tried to post screenshot, but somehow can’t figure it out. It says 2 days, might contact C/S if I need to rent again.

     

  • TopShelf2010 United States
    8,818 Posts
    Mon, Aug 19 2019 5:13 AM

    SlickHunter:
    Tried to post screenshot, but somehow can’t figure it out. It says 2 days, might contact C/S if I need to rent again.

    I am not sure if you are a Premier/Plus member or not, but I believe these memberships could also affect rental periods.

     

    Don

  • SlickHunter United States
    790 Posts
    Mon, Aug 19 2019 7:51 AM

    TopShelf2010:

    SlickHunter:
    Tried to post screenshot, but somehow can’t figure it out. It says 2 days, might contact C/S if I need to rent again.

    I am not sure if you are a Premier/Plus member or not, but I believe these memberships could also affect rental periods.

     

    Don

    My premier already expired. I don’t think I need two days anyway on rental to decide, and it’s very seldom that I rent. 

     

  • Luckystar5 United States
    1,372 Posts
    Mon, Aug 19 2019 8:20 AM

    @slick,  I have the same issues.  I posted and pick were posted.   check out my posting in bug logs, entitled " rentals" .  I recieved no response from  wgt answering my questions, concerning this issue.  good luck

  • SlickHunter United States
    790 Posts
    Mon, Aug 19 2019 1:03 PM

    Luckystar5:

    @slick,  I have the same issues.  I posted and pick were posted.   check out my posting in bug logs, entitled " rentals" .  I recieved no response from  wgt answering my questions, concerning this issue.  good luck

    Thanks Robert, I’ll do that.

     

  • alosso Germany
    19,422 Posts
    Mon, Aug 19 2019 10:24 PM

    SlickHunter:
    My premier already expired.
    Ah!

    I'd not rule out a common culprit: A software glitch due to programming done only half.

    24 h is the correct span of the rental, but the display still shows what you'd have got before.

  • SlickHunter United States
    790 Posts
    Tue, Aug 20 2019 3:22 AM

    alosso:

    SlickHunter:
    My premier already expired.
    Ah!

    I'd not rule out a common culprit: A software glitch due to programming done only half.

    24 h is the correct span of the rental, but the display still shows what you'd have got before.

    Ok that makes sense. I’ll just keep in mind, it’s just for one day.

     

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