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Re: No reply from Customer Support

rated by 0 users
Wed, Feb 13 2019 1:52 PM by Chris1973M. 7 replies.
  • lucgagne United States
    32 Posts
    Wed, Jan 23 2019 11:44 AM

    If anyone can help please chime in.I have been trying to send Help/Requests from all of my devices. On my P.C. when I hit send I get a 422 error message can not be sent.On my Kindle Fire 10 and Samsung S5 phone when I enter my device and hit send I get message can not be sent.Is it Possible the have blocked me from sending emails to Customer Support.I still receive emails from members@wgt.com How do I contact them ???? Thanks lucgagne

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  • TopShelf2010 United States
    8,170 Posts
    Wed, Jan 23 2019 3:21 PM

    lucgagne:
    If anyone can help please chime in

    I just tried using the Customer Support link via the PC platform and it went through without any difficulty.

    Try the following links

    Customer Support (PC Platform) or

    Customer Support (Mobile App)

    If you want to try email again, try using...

    members@worldgolftour.com

     

    Good luck

     

    Don

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  • YankeeJim United States
    24,119 Posts
    Wed, Jan 23 2019 4:06 PM

    TopShelf2010:
    members@worldgolftour.com

    ^^ This always gets an answer. After the "we got your email" answer a real person will follow up.

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  • andwhy67 United Kingdom
    1,965 Posts
    Fri, Feb 8 2019 7:21 AM

    Still waiting for them to reply to the email I sent asking how long it takes them to pay out on Tournaments, the week 5 single play at Olympic.

    I fancy playing a high stakes RG, i think I'll pay them later!

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  • mantis0014 Australia
    8,425 Posts
    Sat, Feb 9 2019 1:44 AM

    What was your problem.   Maybe we can help

     

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  • Tigerpaw509 United States
    961 Posts
    Tue, Feb 12 2019 6:29 AM

    I recently submitted as question and I got 2 email responses.

    - We received you email

     

    -How would you rate us 

     

    Thats it and has happened before 

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  • Chris1973M United States
    1,102 Posts
    Wed, Feb 13 2019 1:44 PM

    i sent a question and had and answer in less than 24 hours, then later came, how would you rate customer service?.

                                         :)

     

     

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  • Chris1973M United States
    1,102 Posts
    Wed, Feb 13 2019 1:52 PM

    oops didn't see mobile part until to late..i was on PC

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