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Re: SUPPORT FOR COMPLAINTS (genuine request)

Sun, Jul 12 2020 5:13 PM by DonCaron. 83 replies.
  • tigercunliffe United Kingdom
    3 Posts
    Thu, Jul 9 2020 1:15 PM

    Yes meter is fast,and format not good.If you complain it takes awhile,but if you complain about a player.They are on to it straight away.

  • borntobesting United States
    8,685 Posts
    Sun, Jul 12 2020 4:07 AM

    SimonTheBeetle:

    tigercunliffe:

    They have issues with meter,not good enough.Server is to small

    Guess you're not a type who listens to others.

    Dude, it's you, your computer, not the company nor their server.

    Another option you might consider is to play on mobile. You never get meter problems on mobile, always silky smooth. Try it.

    Now Simon you know it can’t be his super PC or his ISP. It has to be WGT. 

  • SamSpayed United States
    2,106 Posts
    Sun, Jul 12 2020 3:51 PM

    borntobesting:
    Now Simon you know it can’t be his super PC or his ISP. It has to be WGT. 

    If he can connect to other sites (but not WGT) just fine, it's a problem with the connection to the WGT web server.  That points to either WGT or his ISP.  Most likely it's on WGT's end if other web sites are coming up fine for him.  Hard to know for sure unless you're running some sort of network capture / trace software, e.g. Wireshark.  But that's well beyond the expertise of the average user.

  • DonCaron United States
    5,239 Posts
    Sun, Jul 12 2020 5:13 PM

    SamSpayed:

    borntobesting:
    Now Simon you know it can’t be his super PC or his ISP. It has to be WGT. 

    If he can connect to other sites (but not WGT) just fine, it's a problem with the connection to the WGT web server.  That points to either WGT or his ISP.  Most likely it's on WGT's end if other web sites are coming up fine for him.  Hard to know for sure unless you're running some sort of network capture / trace software, e.g. Wireshark.  But that's well beyond the expertise of the average user.

    + 1000

     

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